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  • Reinstalling “Help and Support” Service after upgrade of Small Business Server 2003 to Service Pack 2

    Posted on June 9th, 2009 david No comments

    Came across this recently where after an upgrade of SBS 2003 to Service Pack 2, the Help and Support service magically disappears. I have upgraded SBS servers before but this has never happened to me. It’s a bit strange really, still trying to figure out why this happened. Anyone have any idea’s?

    Anyway to reinstall the service requires 3 simple tasks.

    1. Navigate to “%windir%\PCHealth\HelpCtr\Binaries” in the command-line.
    2. Run the command: “start /w helpsvc /svchost netsvcs /regserver /install”
    3. When the command completes (it should take a minute or two), the “Help and Support” service should appear in the Services list, so start it,

    There you go, problem solved. If anyone knows why this happened do let me know..

    SBS 2003 , , ,

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